If you are experiencing an issue with the St Helens Council you should contact them in the first instance to report any issues and try to resolve the matter. You can also contact your local ward councillors who are your elected representatives for the council. Their details can be found here.
St Helens Metropolitan Borough Council Contact Details:
Telephone: 01744 676789 (8:00am to 6:00pm weekdays, 10am to 2pm Saturdays)
If after receiving a response you still remain unhappy, please contact us and we can make representation on your behalf. We aim to get enquiries out within 14 working days of them being received, and as soon as we receive any responses we will send them to you as soon as possible.